Hello,
I think you are having the same problem I had.
I posted a detailed discussion on how to fix the problem in another discussion thread here:
http://communities.vmware.com/message/2233586
In summary:
It is a URL problem embedded in a library that comes with the player.
Fortunately you can edit the binary for the library to correct the URL and repair the feature.
After the repair everything seems to work as you would expect.
Good Luck